Responsible Gaming
Entertainment, Not Income
At Captain Cooks Casino, we believe gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set realistic expectations about your play.
Age Verification
Captain Cooks Casino is exclusively for players aged 18 and older (or the applicable legal age in your province). We are committed to preventing underage gambling and verify the age of all players during registration.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs, please seek help immediately:
- Spending more time or money on gambling than planned
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities from family or friends
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Borrowing money to gamble or pay gambling debts
- Gambling to escape stress, anxiety, or other problems
- Neglecting work, school, or relationships due to gambling
- Lying about the extent of your gambling activities
- Unsuccessful attempts to cut back or stop gambling
- Experiencing financial difficulties caused by gambling
Self-Help Tools
Captain Cooks Casino offers built-in tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session
- Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Set automatic time limits for your gaming sessions
- Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
These tools are designed to help you maintain control. We encourage you to use them as part of your responsible gaming plan.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, confidential help is available through these trusted Canadian organizations:
- Responsible Gambling Council – www.responsiblegambling.org – Resources, information, and referrals for problem gambling support across Canada
- Gamblers Anonymous – Fellowship meetings and peer support for individuals recovering from gambling addiction
- Problem Gambling Services in Your Province: Most Canadian provinces offer free, confidential counselling services. Contact your provincial health ministry or local mental health services for details
International Support Resources
If you are accessing Captain Cooks Casino from outside Canada, the following organizations provide support:
- United Kingdom: GamCare and GamStop
- Australia: Gambling Help Online
- United States: National Council on Problem Gambling
Take Action Today
If you have concerns about your gambling or believe you may have a problem, please reach out for help immediately. There is no shame in seeking support—professional counsellors are available to assist you confidentially and without judgment.
Your well-being is our priority. If you need help, contact a support organization or mental health professional today.